General Conditions of Purchase

The use of services or purchase products in imply acceptance of the following conditions:

1.- Acceptance and availability of the General Conditions of Purchase

By accepting this contract, you declare:

A) What is a person of legal age and capacity to contract,
b) he has read and accepts the general conditions.

These general conditions (hereinafter “General Conditions”) regulate the legal relationship that emanates from recruitment processes conducted among users-clients (hereinafter “Customers”) of the website ecommerce located at URL owned by BASMAR SA Customers accept the General Conditions from the moment they use, hire or purchase any product. This document can be printed and stored by customers. for any modification of these General Conditions will always respect which the user has accepted at the time of purchase, so we offer these the e-mail to they can raise any questions about the General Conditions or ask for a copy of them in case of loss.

2. Modification of Terms

BASMAR S.A. you can modify the General Conditions notifying customers in advance, in order to improve services and products offered through By modifying the General Conditions on the Web page, it means fulfilled that duty of notification.

In any case, before using the services or contracting products, will consult the General Conditions.

3. Description of products and services

Returns & Exchanges
Due to the nature of our product, and for reasons of personal hygiene, the return of any item that signals have been manipulated in any way, changes and refunds must be made in the original packaging with all tags will be rejected. All items should keep original condition and will be inspected. Any item purchased through this website may be returned, provided that it is faced with one of these assumptions:

1. The product is damaged and / or defective
2. By mistake, the actual product does not correspond to the order
3. Right of Withdrawal.

If the return is motivated by the first or second course, the company will be borne by the costs of returning and reshipping.

Returns must be made in the original packaging with all labels to the address: BASMAR S.A. Joan Torruella i Urpina, 9-11 Cervello (Barcelona).

The conditions relating to exchanges and returns of our products do not apply in the case of exercising the right of withdrawal. Upon receipt of the order, if the customer is not satisfied / a company can change (size) or refund within 15 working days, counting from the date of receipt. It is taken as a reference to count within 15 days of the date stated on the delivery note. These conditions are complied with, and when the garment has not been used, damaged or without original packaging. Only it allowed to change the size of the same article.

Article together with the return form should be mailed to: BASMAR S.A. Joan Torruella i Urpina, 9-11 Cervello (Barcelona).

If the returned product was exhausted, it will be offered the opportunity to exchange it for another similar, expect to receive the same or cancel the order, in which case he would pay the amount of your purchase in the account number to indicate us.

BASMAR S.A. is not responsible for the postage for return or withdrawal and advised to send by registered mail or return receipt requested.

The company will accept a new order of cost or below the returned item, within a maximum period of 90 days from the date of return, ruling out the possibility of refund.

Right of Withdrawal

You have the right to withdraw from this contract within a maximum period of 14 calendar days without justification.

The withdrawal period shall expire 14 calendar days from the day you acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify BASMAR S.A. Joan Torruella i Urpina, 9-11 Cervello (Barcelona) of its decision to withdraw from the contract by an unequivocal statement that appears, (eg a letter sent by mail).

It can also inform us of their right to withdraw from this contract via email

You may use the model withdrawal form below, although its use is not mandatory.

To meet the withdrawal period is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Model withdrawal form

– Attn:
Joan Torruella i Urpina, 9-11 Cervello (Barcelona)

Hereby I inform you that I give up my contract of sale of the following goods / provision and the reference number (*)
– Order placed on (*) / received on (*)
– Name of consumer and user or consumer and user
– Address of consumer and user or consumer and user
– Signature of consumer and user or consumer and user
– Date and place
(*) Delete as appropriate.

Effects of withdrawal

In case of withdrawal on its part, will refund all payments received by you, including shipping of your order (with the exception of the additional costs resulting from the choice share of a different mode of delivery mode less expensive for ordinary delivery offer).

BASMAR S.A. is not responsible for the postage for return or withdrawal and advised to send by registered mail or return receipt requested.

The deadline for you to make this refund shall not exceed 14 calendar days from the date on which we are informed of its decision to withdraw from this contract.

We proceed to carry out such reimbursement using the same means of payment used by you for the initial purchase, unless you have expressly provided otherwise; in any case, will not incur any costs as a result of repayment.

We may withhold reimbursement until it has received the goods or until you have supplied evidence of repayment thereof, depending on what condition is met first.

you should restore or deliver goods directly to:

Joan Torruella i Urpina, 9-11 Cervello (Barcelona)

In this case you must bear the direct cost of returning the goods.

In addition you will be responsible for the diminished value of the goods, from receiving them until the withdrawal informs us, resulting in a different than necessary to establish the nature, characteristics and functioning of the goods handling.

The supply of products valid indefinitely and can be modified, rectified or canceled without notice to users and regular or eventual consumers. civil liability for products supplied is limited to the amount thereof, the user or consumer waiver of any responsibility for any reason in any case of dissatisfaction with the products purchased at www and possible failures, slow access or errors in access to the website, including loss of data, or other information that might exist on your computer or network user accessing www.basmar. com.

Shipping and delivery information

To ensure prompt and timely delivery to our customers, BASMAR is associated with the best transport companies and selected according to the destination of your order.

Orders are processed from Monday to Friday from 9.00 h. to 12:00 h. Orders placed on Friday after 12: 00h will be processed the following Monday.

Items in stock will be processed and shipped within 24 business hours upon receipt of payment.


Spain (peninsula), Balearic Islands and Portugal (peninsula)
Standard: 48 to 72 hours

Shipping costs

Spain (peninsula), Balearic Islands and Portugal (peninsula)
Standard: 4 €

No international sales (except Portugal), Canary Islands, Ceuta and Melilla.

For purchases above € 100 in Spain (peninsula), Balearic Islands and Portugal (peninsula), the shipping will be free.

Taxes and customs duties

Shipments to destinations outside the European Union are exempt from the Spanish rates, however, countries have the right to impose customs duties or other taxes. This cost will be determined when the package reaches the destination country. Taxes and customs charges will be paid by the recipient of the package, who will pay fees to the transport company or to the relevant customs authority. Failure customs: the responsibility falls on the recipient which ensures that your package is suitable for transferring customs and contains all the information required to perform the relevant customs arrangements.

Shipping costs are added to the order. The charge resulting from transportation service is payable by the customer in orders below 100 euros (Spain Peninsula, Balearic Islands and Portugal peninsula) and added to the end of the order. We reserve the right to change prices on the website without prior notice. Shipping costs are added to the order. In all cases; an invoice to the customer after receipt of payment will be sent confirming. Any other order confirmation (received by email or printed from the Web) will have legal validity as proof of purchase; not as an invoice.

Way to pay:

Purchases made through this website are subject to the payment of value added tax (VAT), as set out in the regulations. All prices listed on our website published in Euros, include VAT and are in force, except typing error.
Payment of the price of the products and the respective shipping Spanish may be made by credit card or debit card (VISA or MASTERCARD, VISA ELECTRON and the like) or Paypal account.

BASMAR S.A. You agree to use the most effective and safe methods of current technology to transmit data and payments for each transaction. These shipments always encrypted through a secure server.

The bank card with which payment is made shall be as issuing financial institution to a bank or savings Spanish.

If the user makes the payment by credit card, bank data will be transmitted via a secure La Caixa or other banks responsible for providing the respective services remote electronic payment protocol without third one can in no case access to them. Such data will be used by BASMAR never S.A. but in order to complete the procedures for the purchase, issue the corresponding refunds for any returns and prevent and inform the police if he were being committed or being committed any fraud in

The purchase price of products and shipping costs are debited to the current account of the user at the time of the order confirmation.

How to order:

The use of this website not carry mandatory registration or registration, it is essential requirement to purchase a product, upon acceptance of our ‘privacy policy’ and these ‘general conditions of purchase ‘governing the service.

In our shop are the products available, customers can purchase any product from the store by accessing the section that interests you using the tabs at the top. When you have accessed the product, click above to see the product in detail and more information. In each of the products BASMAR S.A. tries to capture, as accurately as possible the characteristics of the product, both in photography and in the accompanying text. If you buy it you must click on the button ‘Add to cart’ and continue choosing the products you want. If you want to buy more than one unit of a product, modify the Quantity field number, the application will be updated immediately purchase and expenditures being made. When you added all products to the ‘Cart’ and want to complete the purchase and validate the order, click on ‘Confirm order with obligation to pay’. If once here, wants to add even more products, you can click on the “Continue shopping” button.

To order one or more products in, the user must follow the steps in the purchasing process, completing the data requested, confirming the purchase of the products added to cart and making payment for the order.

By confirming the purchase of the products added to cart, you have all the information relating to order processing (including the associated cost to transport the order to the address) and all relevant contractual data.

Users who purchase products on the website agrees to pay at the time to confirm the purchase. Thus, the order will not be processed until the time BASMAR S.A. conformity receive payment.

Once completed your order, you will receive by email an order confirmation detailing the products purchased and their prices, shipping costs, payment method, shipping address and other contractual transaction data. The user can access their orders entering the “Your Account”, “History and details of my orders” section.

BASMAR S.A. it may refrain from processing orders submitted by users who do not offer adequate guarantees of solvency, which prove to be incomplete or incorrect, and if the selected products are not available.
In such cases, BASMAR S.A. inform the user via email that the order is not properly handled, properly specifying the reasons for this, and if so, will the repayment of the sum that has been anticipated by the unavailable products.


The data of your credit card will travel encrypted through the secure payment gateway like this one, not only personnel have access to this data.

Constitutes a crime of wire fraud under Article 248 of the Penal Code and punishable by up to 6 years in prison the use of electronic payment systems by credit card when any of the following circumstances:

. The user provides the buyer or card used false data
. Using data from a person other than the buyer.
. Facilitate card numbers that do not match the buyer.
. Usurp the status of holder of foreign cards.
. Using card numbers generated with software or similar algorithms.

The company reserves the right to refuse delivery of the order when its internal identification systems warning of the possibility of irregularities in the transaction.

4. Intellectual property

The contents provided by are subject to intellectual and industrial property and are the exclusive property of BASMAR S.A. By acquiring a product or service, S.A. BASMAR not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication about it, reserving BASMAR S.A. all these rights. The transfer of these rights require the prior written consent by BASMAR S.A. The customer may not make available to third parties such content.

The intellectual property also extends the content included in its graphics, logos, design, images and source code used for programming.

5. Use of service and responsibilities

BASMAR S.A. not guarantee the continued availability of services, being exonerated from any responsibility for possible damages due to the unavailability of service due to force majeure or errors in the networks of data transfer, beyond their control.

BASMAR S.A. is not responsible for the content of links to other websites that are not owned and therefore can not be controlled by it.

The client says he knows that the information provided by BASMAR S.A. through its services, it has no legal basis and is only provided for information purposes.

6. Privacy and Personal Data Protection

By delivering the email address or other personal data necessary requirement for hiring services, Customers give their permission for these to be processed and used to send commercial communications promotional or advertising of services and products offered by BASMAR S.A. It offers Customers the email address, so that they may revoke their consent. And the exercise of rights of access, rectification, cancellation and opposition guaranteed by law.

BASMAR S.A. declares that meets current regulations regarding data protection, in particular Law 15/1999 of 13 December on the Protection of Personal Data and Royal Decree 1720/2007 of December 21, developing the Organization Act.

7. Applicable law and jurisdiction.

These General Conditions shall be governed by and construed in accordance with the laws of Spain.

8. Notifications

All notices, requests, demands and other communications to be made by the parties in relation to these Terms and Conditions shall be in writing and shall be deemed to have been duly made when they have been delivered by hand or sent by ordinary mail to address of the other party or e-mail it, or to any other address or e-mail for this purpose each party may designate to the other.

9.- Nullity and inefficiency of the clauses

If any clause in these General Conditions be declared fully or partially invalid or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof that is invalid or ineffective, subsisting the General Conditions in everything else, taking such provision or part thereof that is affected by not placing.

BASMAR S.A. You can not assume any liability arising from incorrect, inappropriate or illegal use of the information appearing on the Internet pages of BASMAR S.A. With the limits established by law, BASMAR S.A. assumes no liability for the lack of truthfulness, integrity, updating and accuracy of the data or information contained in its Internet pages.

The contents and information of the Internet pages of BASMAR S.A. They are obtained from partners and other news sources. However, the contents and information do not bind BASMAR S.A. not opinions, advice or advice of any kind as it is merely a service offered with informative character about.

Internet pages BASMAR S.A. may contain links (links) to other third parties BASMAR S.A. you can not control. Therefore, S.A. BASMAR You can not assume responsibility for the content that may appear on these pages.

All texts are property of their authors and are protected by copyright law. Any transmission, distribution, reproduction, storage or total or partial public communication must have the express consent of BASMAR S.A. all trademarks are property of their respective owners.